Why Jim Roberts Locksmiths?

How do you feel when you lose your house or car keys? Panicky? Stressed?

When something threatens the security of the things you value, you need a professional for true peace of mind.

Based in Townsville, Jim Roberts Locksmiths provides an all-in-one service for security solutions for locks, keys & safes for your car, your home, your business, and your industry.

Our trade qualified technicians solve security issues from project sized fit-outs to a simple key cutting.  After all, they are fully vetted, licensed and undergo training to ensure they keep up with the latest skills & technology.  This commitment to integrity, reliability and over 5 decades’ knowledge and experience has resulted in project contracts and repeat and referral business from all over Queensland.

Starting with a single van in 2006, with over 35 years local experience, Jim Roberts has built one of the largest and most trusted locksmiths in Northern and Western Queensland.

At Jim Roberts Locksmiths, you have access to a wide range of professional locksmithing services.  We simply do it all – Locks, Keys & Safes. Commercial, Industrial, Automotive & Domestic.


Our Credentials

Calling a qualified & licensed technician gives you peace of mind that the security of your home or business is in the right hands. At Jim Roberts Locksmiths, our experienced tradesmen have completed various industry-specific inductions, and hold security licenses, certificates, & cards including:

– Australian Federal Police Certificates
– Qld Construction Induction Cards
– Qld Working with Children Check
– Security Advisor License
– Security Equipment Installer License

As a recognised and licensed security firm, Jim Roberts Locksmiths is proud to be associated with the following organisations:


The Security Construction and Equipment Committee (SCEC) is a standing inter-departmental committee responsible for the evaluation of security equipment for use by Australian Government departments and agencies. SCEC Approved Locksmith scheme provides Australian Government agencies with Security Zone Consultants and Locksmiths who have demonstrated the necessary skills as well as having met high standards of integrity, honesty and confidentiality required of personnel working for or on behalf of the Australian Government.

MLA - Master Locksmiths Assoc

The MLA is recognised a professional organisation which promotes the locksmithing industry and its members, ensures that its members uphold necessary security industry compliance as well as holding its members to a code of ethics.

Locksmiths Guild Australia

An incorporated trade association, the Locksmith Guild of Australia is focused on the development of its members and the craft of locksmithing.  The Guild has a very specific Code of Practice for its members, ensuring the high level of professionalism and integrity of all work performed.

Assa Abloy Service Centre

Assa Abloy is a recognised world leader in security technology.  They own well-known brands that many Australians would know and trust such as Lockwood and Yale, as well as developing professional-level master key systems.  Jim Roberts Locksmiths are proud to be one of just a few Assa Abloy Australian Authorised Sellers in North Queensland 


Jim Roberts has always provided efficient and professionally service. When I called them after hours as we had locked ourselves out they were there within 20 minutes and was much cheaper than expected!

– Eliza Sen Gupta, Townsville, North Queensland


Jim provided us with great advice about upgrading our home security. We were very happy with the way his team then quickly and professionally installed new locks and a safe for us. Extremely satisfied.

– Malcom Fisher, Townsville, North Queensland


Very professional work and great customer service.  I will definitely use them again!

– Estelle Ireland, Townsville, North Queensland

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